Box 8307 A customer filed the suit Friday, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, Event Ticketing Resources For Secondary and Primary, Seatgeek Sued Over Covid-19 Refund Policy Change, customers would be eligible to receive a voucher, scathing letter from U.S. representatives. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, wrote Traders lawyer, Nicholas Coulson, in the Manhattan federal filing. But a customer service agent told him his ability to obtain a refund would be contingent on Defendants ability to recapture funds from another entity, the SeatGeek class action lawsuit reports. SeatGeek then quietly and retroactively changed the terms of their buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. This report was posted on Ripoff Report on 10/15/2021 09:41 AM and is a permanent record located here: Seatgeek blocked my use of 2 Tickets for $510. Yet a recent scan of TicketNetworks site suggests the company continues to advertise tickets that its sellers dont yet possess, without making it clear to consumers. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! This was request to SeatGeek prior to my event : I originally purchased my 2 tickets to the Elton John concert in 2019 from Ticketmaster for $995. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Here's everything about SeatGeek being legit, safe, and reliable and if you can get scammed: SeatGeek is a well-known platform and search engine for purchasing event tickets. You must contact the They steered clear. Ticketmaster says it continues to get overrun by bots. Ryan Fitts, a Vivid Seats vice president, said his companys fees are subject to discipline by the market. These different policies that are towards the customers . The way these systems are set up, you make a decision about what ticket you want to buy based on the initial information, and its a few steps down before you realize how much the ticket actually costs, said Anna Laitin, director of financial fairness and legislative strategy at Consumer Reports. The Judge overseeing this case is Yarbrough, W.M. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. All business will get complaints. "SeatGeek is a data-driven company that is relentlessly focused on improving the fan experience from purchase to postgame," MLB chief . administrator or law firm. Best wishes, SeatGeek CX Team. Clicking on it took me to a separate terms & policies page, where TicketNetwork warns: Some listings on SITE may only be representations of available tickets or an offer by SITE to obtain tickets and not actual seat locations or currently available tickets.. The broker selling them, she suspects, didnt yet have them in his possession. They still had options, of course. In a filing in a Manhattan court, William Trader says New York-based SeatGeek which also has a significant European presence, where it primarily focuses on primary ticketing for arts venues changed the terms of its buyer guarantee from a full refund to a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. Were all sitting there, Did anyone get tickets? Pender recalled. William Trader alleges that the company which sells tickets to concerts, the theater and sports modified its buyer guarantee that had promised customers a full cash refund if an event is canceled and not rescheduled. These price gouging lawsuits include: Alaska Man Face Mask. The case status is Pending - Other Pending. If you have any other questions, please contact us at republish@revealnews.org. SeatGeek is a ticket resale marketplace and aggregator of tickets for concerts, sports events, and theater shows. It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. You refresh your browser as the seconds tick down to a team or artists official sale time. . DONATE NOW! This customer service option is active seven days a week from 10 AM - 8 PM EST. The SeatGeek class action lawsuit alleges this issue is a predictable result of the company's business practices. This is the best way to manage and repair your business reputation. Subscribe to our newsletter to get our investigations delivered straight to your inbox. The company admitted no liability. Customer response. I cant be the first one.. 2,372 reviews for SeatGeek, 3.6 stars: 'When selecting your seats by section, it will show you the cost for that section. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Required fields are marked *. Who's crazy enough to start this website? Yet in spite of this, the company has admitted that it is reasonable to assume that speculative tickets are sometimes sold through the StubHub site.. The process, known as speculative ticketing, works like this: Brokers advertise inventory sometimes a specific seat, sometimes a seating area on a resale site, often at a price significantly higher than face value. I'd like to hear about marketing opportunities, I accept IQ Magazine's Terms and Conditions and Privacy Policy, First StubHub, now SeatGeek: the US secondary ticketing site is being sued in New York for allegedly refusing to issue refunds for called-off shows, William Trader hoped to see Dead and Company in Chicago, image Julio Enriquez/Flickr (CC BY 2.0). SeatGeek is a mobile-focused ticketing marketplace that connects people buying and selling tickets to live events. Its just a bad behavior, he said. Has your experience with this business or person been good? For those who wish to listen to the call, please dial 1-877-705 . The public is then left with two choices: either pay exorbitant prices for seats, or if they choose not to do that, then not see the event at all., Today, that dynamic has been supercharged online, with a multimillion-dollar industry ballooning to a market worth roughly $15 billion. Long . Its not until the final checkout step that the true total $498.82, including a $113.87 service total is unveiled. Click Accept if you consent. Some build deceptive white-label websites that use copycat fonts, venue photos and other tools to trick fans into believing theyve reached an official box office site. I just want to reach through (customers) computers and say, No, youre not looking at the right site! Grantham said. But the bill hasnt gained traction, and today, it remains easy for consumers shopping on the secondary market to believe theyll be paying one price until the very end of the transaction. This story has been shared 396,068 times. A Settlement totaling $29,999,999.99 has been reached in a class action lawsuit against Allergan about the price that consumers and third-party payors paid for Restasis. In April 2019, Sharon Valentine, a retiree in Wilmington, North Carolina, learned that the Broadway hit Something Rotten! was coming to the nearby Wilson Center. During this time, the company allowed brokers who'd successfully sold tickets to continue advertising those same tickets for sale - in case a higher bidder came along. Thanks for your interest in republishing a story from Reveal. He already had paid close to $700 for airfare and a hotel. Now its effectively dominated by software companies. This problem is not intractable. I filed against them in Civil Court City of New York. Further along in the transaction, the sites payment step included another HURRY! timer, this one set for 10 minutes, as well as a disclosure revealing that tickets would be delivered by Jan. 23, 2022 nearly a year from the date I was checking out. We have priced this for you and your family!, StubHubs official policies forbid speculative sales and threaten account suspension, fees, charges or other consequences for violators. On Vivid Seats, for example, a three-day pass to 2021s BottleRock festival, scheduled to take place in Californias Napa Valley in early September, was advertised in February at $370. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Hiding negative complaints is only a Band-Aid. California, Utah, New York, Seat Geek or Uber Seat Tickets Was decptive..did not provide seats for the event we purchased New York, NY New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. Why Ripoff Report will not release author information! I had other friends that were doing it with a group. Still, if you provide detailed information, including . However, to avoid financial losses, and potential future losses, due to the Covid-19 crisis, Defendant has unilaterally and unconscionably changed their longstanding policy to instead leave their customers holding the bag.. The SeatGeek Ticket Refund Class Action Lawsuit is William Trader v. SeatGeek Inc., Case No. The event was later canceled because of coronavirus concerns. This is a general email address that is not specific to customer service. Nobody I knew got tickets.. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Corporate Advocacy Program: How to repair your business reputation. Ripoff Report on: SeatGeek - Seatgeek seatgeak is dishonest and misleading. MLB MLS NBA NFL NHL WNBA NASCAR Fighting Golf Horse Racing NCAA BB NCAA FB Tennis WWE Playoff Tickets Sports by City. The story was leaked last week, with Bloomberg . I purchase tickets through Seat Geek for a Harry Styles concert that took place on 10/14/21. Sports, theater and concert fans are itching for events to start happening again. If you plan to republish our content, you must notify us republish@revealnews.orgor email Sarah Mirk,smirk@revealnews.org. StubHub, for example, refers to itself as a place where fans buy and sell tickets. Yet the majority of sales on many secondary platforms are conducted by professional brokers looking to turn a profit. The ticket buyers assume the high prices theyre seeing are official because they think theyve arrived at the venues box office. When a customer selects tickets and checks out, it prompts the broker to then attempt to acquire those tickets elsewhere at a lower price. How those businesses take care of those complaints is what separates good businesses from the rest. Of course, resellers dont increase the supply of tickets, and there is little evidence that they offer bargains. Estimated amount consumers saved since 1997: $15,590,010,907. My brothers were trying to do it. (Google removed these videos from the web several years ago.) So are clever ticket sellers who cash in on unsuspecting customers. Barclays Center Ditched SeatGeek for Ticketmaster After Recurring Tech Issues. Federal Trade Commission warned resellers, Creative Commons Attribution-NoDerivatives 4.0 International License, Proudly powered by Newspack by Automattic. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. The plaintiff brings charges including breach of contract, conversion, unjust enrichment, negligent misrepresentation, unfair business practices (under New York state law), and breach of express warranty. About SeatGeek. When you add to the supply of tickets, the equilibrium price goes down, he said. Top illustration by Maxwell Erwin. Follow these steps to receive a SeatGeek refund quickly: Open DoNotPay in your web browser, and log in to your account. In the summer of 2019, a year and a half after his experience trying to buy Bills playoff tickets on a resale site and almost three years after the BOTS Act became law, Corey Pender and three friends sat down in their respective homes and fired up their laptops. Several class-action lawsuits have been filed against ticket companies related . If the broker can get them for cheaper, they will buy them, pocket the difference and pay the marketplace a commission. The plaintiff also wants the court to stop SeatGeek from continuing its allegedly illegal practices. Copyright 1997-2023, Ripoff Report. Once you complete all of the steps, we will send a fax to your bank . Say yes. 7,234 talking about this. Not only does it harm consumers its a major irritant for consumers it also harms competition.. If you would like to see more Rip-off Reports on this company/individual, search here: mailing a copy of your Ripoff Report to your Attorney General immediately. Report Pages lawsuit alleges this issue is a general email address that is specific. And say, No, youre not looking at the venues box office provide detailed,! And say, No, youre not looking at the venues box office smirk. Program - Verified Status, How to get your Report Featured on all Pages. These steps to receive a SeatGeek Refund quickly: Open DoNotPay in your browser! As the seconds tick down to a team or artists seatgeek lawsuit sale time it to. 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